Privacy Policy
Information Collected
When a caller uses the phone number, call details and information provided about the property and water damage may be collected to respond to the call. Basic site usage data may also be recorded.
Use of Information
Information is used to respond to calls, understand the reported water loss, operate the website and improve service quality. The caller should share only details needed to describe the problem.
Call Information
Calls may be recorded or monitored where permitted by law. By calling, a person may provide a name, phone number, location and details about the affected property.
Sharing
Call details may be shared with a local service provider to address the reported water damage. Information may also be disclosed when required by law or needed to protect the website and users.
Cookies and Analytics
The website may use cookies or similar technology to understand visits and improve performance. Browser controls can limit cookies, though some features may work differently.
Data Retention and Security
Information is kept for operational, legal and recordkeeping needs. Reasonable safeguards are used, but no online system can promise absolute security.
Questions and Changes
Privacy practices may change as the website changes. The current policy applies when posted. Questions about information provided through a call can be raised at (888) 442-3602.